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Do you have a physical store location?
Hello loves! Like you, we’re trying to make the best of a tough situation. We want to keep our brides, employees and community healthy. Brides are often on a schedule and need to look forward. To continue to provide designer gowns, Blue House Bridal launched this site: Purchase your original designer gown directly here.

You’re in Indiana? Can’t find what you love here? Check out Blue House Bridal for orderable gowns and inspiration for your wedding day. Founded in 2011, Blue House Bridal has become one of Indy’s favorite boutiques.

 

 

Why are your prices so low?
All of our gowns were sample wedding gowns. This means, they have never been worn to an event. No alterations have been made. Because our gowns have been tried on in a boutique, each of them has a different amount of love to them! All of these gowns still have their tags on. Save tons and find your designer gown today.

 

What currency are the prices do I see in the site?
All prices are in USD.

 

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow maximum 3 business days to ship out, average shipping times are 14 business days for the continental US. Need rush service? Drop us a line at mydesignerweddinggown@gmail.com.

 

I am not in love with my order, can it be returned? What if there is an issue?
We are making designer wedding dresses available at very low prices. Because of the nature of this business, all sales are final. We cannot offer returns, exchanges or refunds. We guarantee that all gowns are in the pictured and described condition. Please contact us, if the product arrived damaged. We expect these cases to be rare. Such returns are handled via your distribution partner.

 

Can I cancel my order?
You are able to cancel your order with no penalty, if it has not been processed yet: You must cancel your order before it ships. If the item is already sent, it can no longer be cancelled.

 

I have entered an incorrect address what do I do now?
If you have misspelled or auto filled in a incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at mydesignerweddinggown@gmail.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

 

How long does shipping take? And what does it cost?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15 business days. Shipping costs between $30 and $50, depending on your location.

 

I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you make your home beautiful! Please send us an email to mydesignerweddinggown@gmail.com and we will be happy to assist you in any way we can. We do receive a large number of emails. If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.

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